Members, here is some important Century Link Contact Information:

Customer Service and Billing: 866-706-4722

Repair and Help Desk: 877-720-3416

 

Each Member has an Account Number. You should be able to obtain this number from Customer Service, Provide your name and address.

 

We have been notified by our pump maintenance technician that our ponds are getting so low that we may have to turn our irrigation We may need to cut our watering times in half or cut back to 2 days
a week.  If you have any new sod or plants installed, please be sure to hand water these areas to help. Hopefully we do not lose any landscaping. As soon as we start getting good consistent rain, we will go back to our normal watering cycle.  The board and I would like to thank you for your courtesy and cooperation with this matter.

Per Florida statute, any homeowner that is 90 days or more in arrears to the Association can have amenities suspended. Our documents actually require only 30 or more days delinquent, but per legal counsel, we were advised to go with the 90 day Florida Statute. With Comcast cable service, the Association did not have the ability, but with Century Link, we do. Please do not let your account go delinquent or you could lose your cable and internet. Those of you who are already in this situation of 90 days or greater delinquent, please make sure that full cleared payment is in to Southwest Property Management by 12/31/18. Full payment includes any late fees, interest, and attorney fees that you may have accrued. If you do not, your cable and internet will be turned off until your account is cleared.

The dumping of raw sewage is not permitted in Collier County. Also, NOTHING is permitted to be dumped into the storm water system as it is not treated. "Only rain down the drain". Sewage must go into the septic system (your toilet). Soiled clothing can be discarded in the trash. This includes pet poop bags. They are to be disposed of in the trash. The storm drains drain into our lakes and anything other than rain water causes pollution and/or a health hazard. How do you recognize a storm drain? They are the ones where the openings are on the side of the road. There is a cover on them that says "STORM".

Dear Community Owners,

In the aftermath of Irma, the ARC wishes to remind community owners that we do have rules and regulations that must be maintained...so, "when in doubt, fill it out".

No prior approval is required from the ARC for the community owner to repair a roof with the existing tiles and/or adhesive/cement. Must be color matching. 

 

Homeowners, please refer to the Property Management page for contacts to direct your questions concerning account charges and payments and for questions about HOA and property management issues.

Homeowners Note - For all applications and estoppel questions and information, please contact Raquel Perez at South West Property Management at 239-261-3440 ext 142 or at rperez@swpropmgt.com. 

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